Q:

How do I start it? Why can't I control anything in the game? I'm moving but nothing happens in the game.

A:

First, make sure you've pressed Start — click the small live camera preview shown in the app:

Once you've confirmed it's running, check whether the mouse has switched its clicks over to the game, so that the keyboard and mouse can control it.

Q:

I play Monster Hunter: World — how do I aim? Holding down the focus attack doesn't seem to work.

A:

Try binding each attack to also hold down the focus key at the same time.

Once you've confirmed it's running, check whether the mouse has switched its clicks over to the game, so that the keyboard and mouse can control it.

Q:

I play Monster Hunter: World — how do I aim? Holding down the focus attack doesn't seem to work.

A:

Try binding each attack to also hold down the focus key at the same time.

Q:

Do you offer remote-assisted installation?

A:

Hi! Right now we only support self-installation. Take a look at the video tutorials on the homepage.

Q:

Does this software support Kinect?

A:

The Link is built around an ordinary webcam, so it doesn't support the depth sensor or infrared camera on a Kinect. If you've installed the Kinect Windows SDK, you can use the Kinect as a plain RGB webcam — but the results may be worse than just buying a cheap $20–30 ordinary webcam. The webcam our users currently find works best with The Link is the NexiGo N980P wide-angle webcam.

Q:

How is the latency on this software?

A:

The theoretical minimum latency is 0.017 seconds, because The Link is pure software. When the software runs at maximum performance, the latency from recognizing a pose to sending a keystroke is 0.017 seconds (1000ms / 60fps). In actual use it's affected by your computer's performance and your webcam's performance. If you're connected to a TV, the TV's display will also be a bit slower than a normal monitor. So you'll need to weigh everything together. Take a look at the videos on the homepage, or search for videos from other streamers and users to get a feel for the latency across different The Link setups.